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Audit & compliance

Know who's behind before the payer does.

Every encounter starts a clock at your policy — 24, 48, or 72 hours. The practice manager sees who is approaching the limit while there's still time to do something about it.

See what it costs

Your policy, your clock. Set the window per program and per note type.

Right now

Four clinicians, four clocks, one policy.

Every encounter starts a timer the moment the session ends. Not when the note is opened, not when someone remembers — when the care was delivered.

41hremaining
J. Reyes, LCSW

3 notes open · on track

22hremaining
A. Patel, LPC

5 notes open · on track

8hremaining
T. Adeyemi, LMHC

9 notes open · reminder sent

−6hoverdue
D. Cole, RN

2 notes overdue · escalated

24h
Reminder to the clinician

A single nudge in the app and by email, listing the open encounters.

Clinician
40h
Supervisor notified

The clinical supervisor sees who is approaching the limit and how many notes are involved.

Supervisor
48h
Marked overdue

The encounter appears on the compliance dashboard and the associated claim is held.

Compliance
Monthly
On-time rate reported

Average time to signature by clinician, by program, and by month — a real operational metric.

Leadership

Two consequences

A late note is a cash problem and an audit problem at the same time.

Cash

Unsigned notes can't be billed

Every encounter waiting on a signature is revenue sitting still. Shortening average time to signature moves the whole month's cash forward, without collecting a dollar more.

Audit

Late notes look reconstructed

A note signed three weeks after the session invites the question of whether it was written from memory. Contemporaneous documentation is one of the first things a reviewer checks.

Set it to your policy

24, 48, or 72 hours — per note type and per level of care.

A residential shift note and an outpatient progress note do not carry the same deadline. The clock is configured to what your accreditor and your state actually require, not to a vendor default.

94%signed on time

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