Clinical
A session, a note, and a claim — from one link.
Video that starts from the appointment already on the schedule, opens the right note type, and produces a claim with the correct place-of-service and modifier when the session ends.
Included, not per-seat. No separate video vendor to reconcile.
One session, end to end
From the reminder text to the submitted claim.
The appointment already knows who the patient is, which note type applies, and what the payer expects to see. Video is a step in that sequence rather than a separate product bolted to the side of it.
Text and email with the join link, 24 hours and 1 hour ahead.
T−24hBrowser only. No download, no account, no waiting-room phone call.
10:02Chart and video side by side. Start, end, and participants recorded.
51 minThe note type for that appointment opens automatically.
Same dayPlace of service and telehealth modifier applied from the encounter.
NightlyWhere telehealth claims die
The clinical part is easy. The coding is what gets denied.
Telehealth rejections are almost never about the care. They are about place of service, modifiers, consent documentation, and the originating-site rules that vary by payer and by state.
Set from the encounter type, not typed by a biller reading a schedule after the fact.
95, GT, and payer-specific modifiers applied by rule, per payer.
Telehealth consent captured once and attached to every session that needs it.
Attendance
Hybrid IOP exists because the drive is the barrier.
Programs running some groups remotely see fewer no-shows, and a no-show is an unbillable hour a clinician already blocked. The scheduling and the video being the same system is what makes the hybrid track manageable.
Works with
It runs on the same record as the rest of the platform.
Operations
Scheduling & groups
Individual sessions, recurring groups, and full IOP tracks on one calendar — with authorization status, clinician credentials, and telehealth links attached to the appointment itself.
Coming soonClinical
Charting & forms
Most systems give you their note types and wish you luck.
Read more →Revenue cycle
Claim scrubbing
Validation runs before the claim leaves, highlights the exact field that will get it kicked back, and says why in plain language — not a rejection code you have to look up.
Coming soonGet started
Start today, or take a look first.
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